Customer Q&A

Frequently Asked Questions

R.H Pardy Moving & Storage LTD has insurance cover, which meets the standards of The British Association of Removals.

If you have any concerns please feel free to discuss them with our surveyor

Once you have agreed to sell your property it is never too early to book an appointment for a removals surveyor to call. A good time would be when you receive the draft contract package from the solicitor.

PLEASE DO NOT leave it until you have exchanged contracts as the time span between exchange and completion is so short these days, in busy periods, most professional removal companies will be booked up.

Packing can be the most time consuming and frustrating part of any move. If you can afford to have it done professionally by us, do so. That way the insurance will cover any damages to the contents of the packed boxes.

If the price is a factor, but you are concerned about your breakable items then perhaps we can offer you china and glass only packing service, this way they are covered by our insurance. As a member of the British Association of Removers, we use a wide range of appropriate packing materials and employ fully trained staff who will pack your things professionally and safely.

Alternatively, you can do your own packing and we will supply you with a starter of boxes and tape, after which you can buy further materials either from our shop (see our price list on the packaging page) or from other packing materials outlets. If you feel you require more than a starter pack included in the quotation, we can supply further materials at a reasonable cost. Simply ask!

For furniture that is being moved clothes and other light items may be left in drawers, but heavier items (and items that may damage the inside of drawers) such as books, files or tools should be removed and packed separately. Sheets and bedding should be removed from divan bed drawers as they may collapse if anything heavy is left in them during the removal.

It is advisable, to run down stocks as much as possible – freezers are not designed, to be moved whilst loaded. To avoid compressor failure, freezers should be completely emptied and defrosted before the move. For short trips, the contents may be temporarily packed into boxes and reloaded at the new home. However, please note that neither our company nor our insurers will accept responsibility for any deterioration of the contents.

R.H Pardy Moving & Storage LTD has its own containerised store. The containers are brought to your property on our vans, provided the access is okay, and are filled with your effects. Back at the yard, the containers are forklifted off the vehicle and put in the warehouse. The warehouse is covered by a Redcare alarm system and CCTV.

Testimonials & Reviews

A Christchurch Removals Company People Trust!

ray grimmett
10/10. Outstanding service from the time the person came round to quote until I moved in to my new property. The quote was very competitive. The removal people were very polite, friendly and willing to take each box to any room I asked. They dismantled and reassembled a few items. I couldn't have asked for better service from the five of them. This is the second time I have used Pardy's for a house move.
Barry Hall
Despite wet day the men were helpful and cheerful. Patient when we didn't know which room to place heavy furniture and had to relocate!
David Shields
Outstanding removal company, very courteous and efficient. They go the extra mile, nothing was too much trouble. We would definitely use them again.
Pamela Jacob
Brilliant service from estimate to removals helpful staff and careful with furniture etc , would highly recommend
Maureen Freeman
Excellent service throughout my move at the end of April. The staff were helpful, friendly and very efficient. The removals went smoothly just as planned. Without hesitation I would recommend RH Pardy for your removals.
Colin Brooks
All the Pardys team from David,Tom and the lads who moved us were very professional,friendly,hardworking and very helpful.Made a stressful day a whole lot easier.Thankyou to you all.A great family firm.Why go elsewhere!!!!
Jennifer Garnett
We received an excellent service, very professional and friendly. The booking was made quickly. The packing, move and unpacking was handled carefully and quickly. Very attentive and helpful. Thank you.
Jen Bennett
Excellent service and friendly staff. Made our move a lot easier and couldn’t have done more for us. Would definitely recommend.
Jacky Mowlem
I was in capable hands with Pardy Moving and Storage. They were quick to give me a very competitive quote for packing, storage and final delivery. The packing was quick and efficient. My house contents were in store for 5 months, held securely in three large sealed wooden containers inside a large, modern warehouse. When the contents were finally unpacked they were all in excellent condition. They had been beautifully packed with great care. All items large and small were in perfect condition. The teams who came in to pack and unpack arrived promptly on time, were polite, efficient and very helpful. I can't thank them enough. I would wholeheartedly recommend Pardy's for a stress free removal service.
Clare Summers
Fantastic service by Pardy’s removals. Removal men on the day were very cheerful, helpful and nothing too much trouble. Excellent packing service too! Thank you.
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